Parkin UAE has announced bold plans to transform parking infrastructure in Dubai, with a focus on integrating cutting-edge smart technologies and enhancing customer experience. The announcement was made during a high-profile visit by Mattar Al Tayer, Director General and Chairman of the Board of Executive Directors of the Roads and Transport Authority (RTA), to the company’s newly inaugurated customer call centre.
This strategic move includes the launch of AutoPay and PayLater, two innovative payment solutions aimed at providing seamless and flexible options for customers.
Advancing Smart Solutions for a Smarter Dubai
Parkin UAE’s latest initiatives reflect its commitment to innovation and its contribution to Dubai’s vision of becoming a global leader in smart city development. During the visit, the company showcased its ambitious plans to revolutionize parking infrastructure, including the adoption of advanced technologies that simplify parking and payment processes.
In a statement posted on X, Parkin UAE said, “During the visit, we showcased the expansion plan for parking infrastructure in the Emirate of Dubai, highlighting the integration of advanced smart technologies aimed at enhancing the customer experience, such as the AutoPay and PayLater features.”
These new features are designed to offer customers greater convenience and flexibility, ensuring a frictionless experience at every stage of their parking journey.
A State-of-the-Art Call Centre
A cornerstone of Parkin UAE’s expansion is the launch of its cutting-edge customer call centre, which is poised to redefine service excellence in the parking industry. Equipped to handle over 500 customer interactions daily, the centre is built to address customer needs swiftly and efficiently.
In another statement, Parkin UAE highlighted the significance of the new facility: “We also unveiled the new customer call centre, designed to accommodate over 500 customer interactions daily. This visit reaffirms our commitment to innovation, service excellence, and contributing actively to traffic management solutions in Dubai.”
Strengthening Infrastructure for a Growing City
The visit by Mattar Al Tayer underscores Parkin UAE’s alignment with Dubai’s mission to implement cutting-edge solutions for urban mobility and infrastructure development. By investing in advanced technologies and expanding customer service capabilities, the company aims to play a pivotal role in easing traffic congestion and improving parking management in the Emirate.
Pioneering the Future of Parking
Parkin UAE’s ambitious expansion strategy not only underscores its commitment to innovation but also sets a new benchmark for excellence in parking infrastructure. With smart solutions like AutoPay and PayLater, alongside a robust customer service framework, the company is paving the way for a more seamless, efficient, and customer-centric experience in Dubai’s rapidly evolving urban landscape.
As the Emirate continues its journey toward becoming a global hub for smart city innovation, Parkin UAE’s initiatives reaffirm its position as a key contributor to this vision, ensuring a smarter, more connected future for all.
